What to Look for When Hiring an Office Cleaning Service

by Grace Martin (HOTH) - September 11, 2024

A sparkling, sanitary office can ensure you make a strong (positive) first impression on clients who visit your offices. However, you could struggle to choose local office cleaning services without a plan. After all, the industry is booming.

By the end of 2022, up to 1,159,598 janitorial businesses were open within the US (TechReport). The industry could grow by 3.78% in the next couple of years.

Want to find the best cleaning services in Royal Palm Beach? Read on for our tips to simplify your search! Ensure a professional, experienced team is maintaining your offices.

Create an Office Cleaning Checklist

Before choosing a cleaning company, create an office cleaning checklist. Common tasks include:

  • Empty trash
  • Vacuum carpeting
  • Dust all surfaces
  • Mop hard surface floors
  • Spot clean partition glass
  • Stock bathroom towels, tissues, and soap
  • Clean and polish mirrors
  • Clean toilet seats and urinals
  • Dust computer screens and keyboard
  • Disinfect high-touch surfaces
  • Clean welcome mats

Making this list can help you determine your priorities. Some companies may not offer specialty services, like thorough carpet cleaning or window washing.

Determine if the cleaning company will customize their services based on your needs. These teams will ensure their services align with your goals. Otherwise, you could waste time and money hiring multiple companies for different tasks.

Gather Referrals

Talk to other business owners within your professional circle. Ask if they can recommend an office cleaning company. Their recommendations can streamline your search.

Prepare a list of questions you want to ask. For example:

  • How long have you worked with the company?
  • What services do they offer?
  • Do they arrive on time?
  • Are you satisfied with their services?
  • Have you encountered any problems?
  • How were those issues resolved?
  • Do they bring their own supplies?

If the business owner encountered problems while working with the company, ask for details. Make sure the company resolved the issue. These companies care about offering the best possible customer service.

Check for reviews online. Explore each company’s Better Business Bureau and Google Business profile. Look for a company with an established, glowing reputation.

These companies will stake their professional reputation on their services. They’re more likely to meet your standards.

Note any complaints about timeliness or professionalism. If these complaints repeat between clients, you’re likely to encounter the same problems.

Look for Experience

Determine how long each office cleaning company has operated. Choose a long-established, experienced team that can offer beneficial services. Ask how many commercial clients they’ve helped in that time.

Established cleaning companies have processes in place to ensure efficiency. These teams are less likely to waste your time. Instead, they’ll follow processes to remain organized and on schedule.

A long-running business has likely earned the respect of its clients over time. It’s likely outlasted competing businesses in Royal Palm Beach. You’ll have peace of mind knowing they won’t close overnight.

Check Credentials

Ask each cleaning company for proof of their credentials, including their license, insurance, and bonding. Confirm that their license is up-to-date and insurance policies are active.

A company with worker’s compensation insurance won’t hold you responsible if an employee is injured while on the job. General liability insurance will protect your interests if items are broken, lost, or stolen. Hiring a company with both policies can give you peace of mind.

For the best office cleaning service, look for a company with professional accreditations. For example:

  • Angi’s Super Service Award
  • Best of HomeAdvisor
  • HomeAdvisor – Elite Service
  • Bark Certificate of Excellence
  • Thumbtack Professional Award

These teams meet the highest possible standards within the industry.

Explore the Best Cleaning Services

Ask about the specific office cleaning services each company offers. These may include:

  • Perfectionist deep cleaning
  • Hardwood floor cleaning
  • Carpet steam cleaning
  • Upholstery cleaning
  • Pressure cleaning
  • Construction clean up
  • Heavy rubbish removal
  • Vent and duct cleaning

Ask each company what makes them stand out from other teams in Royal Palm Beach. Confirm that they use efficient techniques and effective cleaning products that won’t leave dust, dirt, or allergens behind.

Learn more about the supplies the company uses. According to the worldwide cleaning association ISSA, green cleaning is the top trend in the industry, with no signs of slowing.

Choose a company that’s gone green. Using green products could benefit employee productivity and reduce sick days.

Consider the Staff

According to the business software company Upmetrics, about three million Americans work in the cleaning industry. Learn more about each company’s team and employment process.

For example, do the cleaners pass a stringent vetting process and character assessment? These processes ensure each employee’s competence and trustworthiness. Determine if the team is:

  • Highly qualified and experienced
  • Trustworthy and dedicated
  • Interviewed and evaluated in person
  • Background and reference checked

Ask if you’ll work with the same team each time. You may feel more confident knowing who will arrive at your offices.

Determine how you’ll communicate with the company after you hire them. Choose a company that uses online tools for seamless communication. You’ll have an easier time staying in touch with your cleaners, ensuring help is only a message away.

Ask About Guarantees

Look for a company that values your trust and security. Determine if they offer any professional guarantees.

A company with a 100% money-back guarantee will return if you’re unsatisfied with their services. They’ll strive to meet your standards instead of wasting your time or money. Choose a client-focused team that will put your requests first.

Compare Costs

Ask three local cleaning companies for an itemized list of their services. Compare costs to determine the local average. If one company charges an extremely higher rate, question why.

Determine if the company offers a cash-free payment option. You can pay securely online when their work is complete.

Find Your Office Cleaning Service Today

Don’t rush when choosing an office cleaning service. Instead, apply these tips to vet your options. Using this guide can help you find the best cleaning services in Royal Palm Beach!

Yorleny’s Cleaning Service is raising the bar. We can enrich your life by providing the most exquisite maid service in the area.

Trust our convenient services, competitive pricing, and customer-focused services. Contact us now to book your first appointment.